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6 Ways Conversational Virtual Humans Can Be Used in Education

The "new normal" is not new. The world of e-learning has changed forever and will never come back. Even if students return to school, it eventually happens, the paradigm of the teacher sitting in chairs on the board has changed forever. Instead, several new attendees entered the classroom. Technologies such as voice AI, which are primarily used in text interfaces for business purposes, have entered the field.

Chatbots only became a commodity in the mid-2010s, but they are already suffering for many. Frankly, I don't blame them. Most conversations with them are automated (not for the purpose of the game), with a limited overall volume. Most of its use is commercial. Most bots are text-based and in a world that turns to video, they are left behind as educators who don't know how to use online platforms.


Virtual Humans
Gerd Altman photos on Pixabay


There is an unforgivable barrier between the "virtual people" of artificial intelligence, which allows its use today. Virtual Man or Digital Man is a fairly new concept that combines advanced AI conversation technology with 3D animation technology to create an avatar that users can interact with in natural language. This new technology has many advantages, especially the ability to establish deep connections with users, which are difficult to establish in a text-based interface.

The use of virtual chat, as we have learned extensively at cocohub.ai in recent months, has great potential in education. The most interesting thing is that we learn from every meeting and conference that there are more and more examples of how this technology can be effective. Thus, we are working to make technology accessible to today's teachers. We have created a new template that can be easily used to create quizzes and quizzes in minutes. In addition, we are already working on integrating our video bots into popular learning management systems.

Winning the regional track, finishing second to Special Voice Assistant, and first place in the global final at the Global Adtech Startup Awards, which landed us at the London Bet Show 2022, is our only certainty. Technology .. It turns out that this technology has many applications.

So how can virtual people be useful in education? This is what we found.


1. Complete the survey

Users are testing our newly created models on various digital lead managers. They look like familiar quizzes, but instead of a GUI, you'll find a virtual person conducting conversations and quizzes in an engaging way. After the test, it sends the results to your email (or updates the results directly to the LMS).

Let's say you want to summarize your last lesson in a quick 5-question test so that your students can understand it well. So, when you log into our platform, enter the bot's answer to the test or homework question, correct answer, correct and incorrect answers in all opening and closing statements, add email address to get the result. In a few minutes, you can send a ready-made test via a virtual chat box - you can send a link to your students for them to try to practice.

However, the use is much more than that. As of this writing, three researchers, one from the university, one from the college and one from the MOOC Foundation, are aiming to use our product for research purposes to see its impact on students. Which leads to what they are trying to achieve.


2. Self-regulating education

When Dr. Danny Gleick, a researcher with the Center for Online Learning Research at the University of California, Irvine, recently shared on LinkedIn that she is creating a video-talking robot that can help students manage their own self-regulating learning process. “We plan to conduct a joint research study with Kokohab to investigate whether an AI 'learning and learning' robot video intervention can influence student behavior-performance during a large-scale online course.


3. Social and psychological education

Socio-psychological education is one area where this solution can be useful. Because today's youth are used to making virtual friends as part of their gaming experience, including making virtual friends. Using them to communicate with virtual people means that the whole process becomes playful, which means that it is more fun as a way to learn. Virtual people can encourage and empathize when progress is difficult.


4. Teaching computational thinking and confirming the formation of conversations

Then we have partners from IUPUI, where our technology has been used to create a virtual learning assistant that sits in the LMS and the training curriculum includes two lectures on our products. Students used it to create "virtual best friends" or "virtual parents" who took lessons from a distance and answered questions about themselves, such as favorite hobbies, movies, or foods. This usage will be presented at this year's Educause conference.

5. Language teaching

Other researchers have expressed interest in seeing how these virtual people help students improve their English language skills. For example, the creators of the MOOC use a platform feature, the ability to calculate a student's answer, to determine if a student's answer is long enough. If not, they ask the student to give a long sentence. Alternatively, they may consider the student's response to be successful if they use only a few basic words or phrases.


Additional applications include grammar checks, such as the practice of filling in the blanks. This method has been used, for example, by Sally Tamari ("Effective Global Education"), a leading inventor at EdTech for more than 25 years. We have created a prototype that is used to teach children to use the correct words: I, do, today. He sent dozens of his students into the world, and some of them said here: "Great instrument, very useful to me"; "That's a good idea," he replied immediately.


6. Personal Education

A 2014 Israeli Ministry of Education survey, conducted by Stacey Childress and Scott Benson, highlights the benefits of personalized learning as a way to bridge the gap between fast and slow learners. The study concluded that "this attitude is more prevalent, affecting students' attitudes towards class time, and students' relationships with teachers." At the same time, they saw many promises of personalized education as a way to address the shortcomings of the current system.


Raise not replace

Interestingly enough, content personalization is also one of the main benefits of AI for conversations. For example, if you can create separate chat flows for different clients in Fintech, why not use the same method by assigning individual tasks to the same course material? Our partners in higher education have already come up with the idea of ​​creating different methods in the same chatbot to address different levels of students' knowledge on the same topic.

What is stopping any technological revolution is one of the most difficult obstacles to overcome. Perpetrators fear that their actions will lead to the death of their profession. Recently, one of the professors of the College of Education expressed this concern. "Should we write this down first and then replace those robots with us?" He joked that we were sitting with them at a seminar. This comment actually led to some heated discussions, many of which argued the exact opposite. I replied, accustomed to hearing this: "They will not take your place." "But they can improve your skills, enrich your teaching experience, and bridge the gap between your accessibility and the needs of your students."

The combination of conversational AI and virtual people in education is very exciting. Only a few years later, for example, smart speakers failed to recognize children's voices. Advanced NLP algorithms allow you to use new features, services, and technologies for purposes such as identifying trends or cutting lines that can now be used to benefit the next generation of learners. accept a change of teacher, begin to use it, participate in user feedback sessions;

Another guest posted by Cocoab Marketing Director Eran Soroka.

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